Optimize service management for HR

Unisys Enterprise Service Management

HR departments increasingly need to do more with fewer resources while supporting teams across locations. Many companies have invested in enterprise service management (ESM) platforms for IT needs, but maintain separate systems for HR and other departmental processes. This separation creates unnecessary friction when staff need help with benefits, onboarding, or payroll questions. Unisys helps you expand your current ESM investment to include HR operations.

Our approach turns your existing ESM platform into a central hub for employee support beyond IT functions. With self-service portals that give staff direct access to HR services, your HR teams are free to address complex issues. Automation simplifies everything from new hire processing to benefits administration, with ongoing analytics that show exactly where service improvements make the biggest impact.

Financial benefits quickly become apparent with lower operational costs, quicker issue resolution, and better employee experiences without building entirely new systems. Your organization saves on technology expenses through platform integration while becoming more responsive to workforce needs as they evolve.