Remove IT roadblocks to enhance team productivity
AI and automation speed up fixes and reduce downtime.
Track, analyze, and enhance employee tech interactions.
Combine automation, field services, real-time insights
Automate business processes with AI innovation
Not all tasks need a human touch —free your team for those that do. Unisys Smart Rule hyperautomates your business processes with ethical AI, extracting business rules from legal and policy texts, automating input management, and providing AI-driven decision support. The result? Greater efficiency, compliance, and enhanced customer experience.
Key features:
- Law/policy as code: Convert legal and policy texts into automated business rules
- Automated input management: Classify and streamline requests with AI for improved workflow
- AI-powered decision support system: Leverage AI to learn from past decisions and optimize business processes
Unisys Smart Rule helps businesses navigate workforce challenges and embrace innovation in IT. Ready to transform your operations?
Related resources:
Deliver extraordinary employee experiences
Technology should adapt to your employees – not the other way around. Unisys Experience as a Service measures and optimizes your hybrid workforce's tech experience, resolving IT issues before your team notices. Experience a frictionless digital workplace through our AI-driven service.
Highlights:
- Establish and track employee experience baselines with custom experience level agreements
- Identify and resolve employee experience issues through data-driven analysis
- Generate predictive insights using AI-powered analytics
Benefits:
- Boost customer satisfaction through enhanced digital capabilities
- Create an engaging, intuitive work environment
- Increase productivity with proactive IT issue resolution
- Attract and retain talent with data-driven workplace improvements
- Optimize operations using AI-powered insights
Deliver tech services that cut costs, not corners
Give your customer-facing and operational teams the support they need to deliver stellar results. With Unisys Field Services, you gain advanced tools and targeted training throughout the asset life cycle. Enhance efficiency and service quality – all while eliminating costs and complexity.
Highlights:
- Advanced remote tools including AI diagnostic and augmented reality
- Expert support beyond PCs: IoT, biometrics and point-of-service scanners
- IT vending, lockers and tech cafés for distributed workforces
- Mobile apps for on-demand equipment access
- Non-contracted, badged employees for consistent service
Benefits:
- Enhance employee productivity by minimizing disruptions and reducing device downtime
- Empower frontline workers through responsive assistance and convenient device replacement
- Decrease the total cost of ownership with flexible pricing and customizable service delivery
- Quickly adapt to changing business needs with scalable services across locations and technologies
- Deliver in-person or virtual IT training to enhance frontline worker expertise with devices and applications
How global tech support helped Flowserve’s innovation flow freely
Flowserve needed a partner to manage their global IT needs while navigating digital transformation. With Unisys providing support across all 245+ locations, Flowserve can focus on innovation instead of day-to-day technical challenges—creating what they call "an integral part" of their business.
